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Last updated: June 19, 2026

ROUNDKIT TERMS OF SERVICE

Version 1.0 — effective from June 19, 2026

Important notice. This document is an English translation of the Polish-language original "Regulamin serwisu RoundKit", provided for the convenience of non-Polish-speaking users. We have made our best effort to ensure accuracy, but in the event of any discrepancy or interpretation issue, the Polish-language version prevails. The Polish original is the only legally binding version and is available at https://roundkit.runriva.com/pl/legal/regulamin.

§ 1. General Provisions

  1. These Terms of Service (hereinafter: "Terms") set out the rules and conditions of use of the RoundKit service, available at https://roundkit.runriva.com (hereinafter: "Service" or "RoundKit"), provided electronically by the Service Provider.
  2. The Service consists in making available a tool (the Creator) for composing ready-made pub quiz sets and in supplying, for a fee, printable materials (PDF and text files), on the terms set out in these Terms.
  3. These Terms constitute the regulations referred to in Article 8 of the Polish Act of 18 July 2002 on the Provision of Electronic Services (hereinafter: "Electronic Services Act").
  4. The Service Provider is Maciej Dzierżek, a sole proprietor entered in the Polish Central Register and Information on Business Activity (CEIDG), with the place of business at: ul. Cieszyńska 1a/57, 02-716 Warsaw, Poland, Tax ID (NIP): PL7411885009, Statistical ID (REGON): 280016640 (hereinafter: "Service Provider").
  5. The Service Provider may be contacted by electronic mail at: maciej.dzierzek@gmail.com and by traditional mail at the address indicated in section 4.
  6. Before using the Service, the Customer must read these Terms and the Privacy Policy available at https://roundkit.runriva.com/legal/privacy.

§ 2. Definitions

The following capitalized terms used in these Terms have the following meanings:

  1. Pricing — the information about current prices of the One-Time Purchase and the Subscription, available at https://roundkit.runriva.com/pricing.
  2. Customer — a natural person, legal person or organizational unit without legal personality using the Service. A Customer may be a Consumer, an Entrepreneur with Consumer Rights, or an Entrepreneur.
  3. Consumer — a natural person who, in entering into a legal transaction with the Service Provider, is not acting in the course of their business or profession.
  4. Account — the Customer's panel in the Service, enabling the use of features that require registration, in particular the archive of Sets, question history (anti-duplicate), Subscription management, and branding.
  5. Creator — the Service feature enabling a Set to be composed by choosing categories, difficulty level, and the number of rounds, and previewed before purchase.
  6. Content License — the copyright license of the original author of a specific Question, identified according to the SPDX standard (e.g. CC-BY-4.0, CC-BY-SA-4.0, MIT).
  7. Materials — the output files generated by the Service from a Set, in particular the host material (PDF), the team answer sheet (PDF), the scoreboard (PDF), a text file (TXT), and the attached sources page (attribution).
  8. Billing Period — the period for which the Service Provider makes the Plan available under the Subscription (monthly or annual).
  9. Payment Operator — Stripe Payments Europe, Limited (Ireland) and Stripe, Inc. (USA), including subsidiaries, handling payments in the Service and acting as the entity that settles transactions (merchant of record), on the terms set out in § 10.
  10. Fee — the One-Time Fee (for a One-Time Purchase) or the Subscription Fee (for a Subscription), set in accordance with the Pricing in force at the time of order.
  11. Plan — the Subscription variant set out in the Pricing (Host or Pro) together with its features and Subscription Fee.
  12. Privacy Policy — the document containing information about the processing of Customers' personal data, available at https://roundkit.runriva.com/legal/privacy.
  13. Entrepreneur — a Customer other than a Consumer, using the Service in connection with their business or professional activity, who does not meet the criteria of an Entrepreneur with Consumer Rights.
  14. Entrepreneur with Consumer Rights — a natural person conducting business activity, entering into an agreement directly related to that activity, where it follows from the agreement that it does not have a professional character for them, made available pursuant to the CEIDG provisions.
  15. Question — a single trivia record used in a Set, containing the question text, the correct answer, optionally the incorrect answers, the category, the language, and metadata, including the Content License and attribution of the original author. Questions come from an external content provider (the QuizBase API) and are not permanently stored in the Service.
  16. Subscription — the recurring, paid provision of a Plan (Host or Pro) for the duration of a Billing Period, on the terms set out in § 9.
  17. Sub-processor — an entity processing Customers' personal data on behalf of the Service Provider. The list of Sub-processors is set out in the Privacy Policy.
  18. Agreement — the agreement on the supply of digital content or a digital service within the meaning of the Polish Consumer Rights Act, concluded between the Service Provider and the Customer on the terms set out in these Terms.
  19. Service — the entirety of the Service Provider's performance within RoundKit, including provision of the Creator and supply of the Materials.
  20. Consumer Rights Act — the Polish Act of 30 May 2014 on Consumer Rights.
  21. Electronic Services Act — the term defined in § 1 section 3.
  22. One-Time Purchase — a single, paid purchase of access to download the Materials for one Set, made with or without an Account, on the terms set out in § 8.
  23. Set — a quiz evening composed in the Creator: a collection of Questions grouped into rounds, together with parameters (categories, difficulty level, number of rounds), forming the basis for generating the Materials.
  24. Watermark — a mark applied to the Materials containing the buyer's email address (or that of the Customer holding an Account), constituting a measure to discourage unauthorized further sharing (anti-reshare).

§ 3. Technical Requirements

  1. To use the Service properly, the Customer must jointly meet the following requirements: have Internet access; have a modern web browser in one of its two latest versions with essential cookies enabled; have software capable of opening and printing PDF files; and, for making a purchase and receiving the Materials, have an active email account.
  2. It is prohibited to use viruses, bots, worms, scripts, or other tools that could disrupt the operation of the Service or the equipment of the Service Provider or other Customers.
  3. The Service Provider applies cryptographic protection of electronic transfer and digital content (TLS encryption, password hashing, and other appropriate measures).
  4. Despite the security measures applied, the use of the Internet may pose a risk of malicious software or unauthorized third-party access to data; the Service Provider recommends antivirus software and other protective measures.
  5. The Customer must provide only true and complete data. The Service Provider is not liable for the consequences of false or incomplete data, in particular an incorrect email address to which the Materials are delivered.

§ 4. Scope of the Service

  1. As part of the Service, the Service Provider makes available to the Customer: a free Creator for composing and previewing a Set without registration; paid download of the Materials for a composed Set (under a One-Time Purchase or a Subscription); an Account with registration-dependent features (archive of Sets, question history / anti-duplicate, re-downloads, branding of Materials for Subscribers); and selected curated, free demonstration Sets, where made available.
  2. As part of the Service, the Service Provider does not provide: the running of a live game or quiz for the Customer's participants (e.g. on-screen voting), unless stated otherwise; hosting services for content uploaded by the Customer other than the organizer's logo uploaded for branding; or legal, tax, financial, or educational advice.
  3. The Service Provider informs, and the Customer acknowledges, that: the Questions come from an external content provider (the QuizBase API) — from open sources and AI-assisted enrichments; each Question is subject to its own Content License; the content of individual Questions may contain factual errors, outdated data, or linguistic inaccuracies, and the Service Provider does not guarantee their full factual correctness; and the Questions are available under free licenses, so the Service Provider does not sell exclusivity over the Questions — the value of the Service lies in curation, format, the creator, and the materials, not in content exclusivity.
  4. The mechanism for reporting factual errors and other content irregularities is described in § 20.

§ 5. Modes of Using the Service

The Service may be used in the following modes:

  1. Use without an Account (free Creator). The Customer may use the Creator (composing and previewing a Set) without registering an Account and free of charge. An agreement on the supply of a free digital service is concluded upon commencement of use of the Creator. This mode does not include downloading the full Materials.
  2. One-Time Purchase without an Account. Without registering an Account, the Customer may purchase access to download the Materials for a composed Set, by providing an email address and accepting these Terms and the Privacy Policy, on the terms set out in § 8.
  3. One-Time Purchase with an Account. A Customer with an Account may make a One-Time Purchase with the additional benefits of the Account (archive of Sets, anti-duplicate, re-downloads, linking the purchase to the Account), on the terms set out in § 6 and § 8.
  4. Account and Subscription. A Customer with an Account may purchase a Subscription (Plan Host or Pro) entitling them to download the Materials within the Plan, on the terms set out in § 9.

§ 6. Account

  1. Creating an Account is free of charge and is not required to use the Creator or to make a One-Time Purchase.
  2. To create an Account, the Customer should: go to the registration page; create an Account using an email address and password or by logging in with a Google account (OAuth); mandatorily check the box confirming familiarity with and acceptance of these Terms and the Privacy Policy; and optionally consent to receiving commercial information (consent is not a condition of creating an Account).
  3. Upon creation of the Account, a free agreement on the supply of a digital service in the scope of Account features is concluded. The Service Provider may send a verification message to the indicated email address; verification is not a condition of using the Account.
  4. The Service Provider records the date and IP address of acceptance of these Terms and the Privacy Policy for evidentiary purposes.
  5. The Customer may have only one active Account. Creating multiple Accounts to circumvent the limitations attached to the modes of use (e.g. limits on saved Sets, the anti-duplicate mechanism, or promotions) is prohibited.
  6. The Customer declares that they have legal capacity to the extent necessary to conclude the Agreement and that, if a natural person, they have reached the age of 16. Concluding the Agreement on behalf of a legal person requires authorization.
  7. The Customer may delete the Account at any time in the Account panel or by sending a request to the email address indicated in § 1 section 5. Deletion of the Account terminates the Account agreement and, where a Subscription is active, cancels it, on the terms set out in § 17.
  8. Purchases made without an Account, linked to an email address, are automatically associated with the Customer's Account upon logging in or registering with the same email address.

§ 7. The Creator and Composing a Set

  1. The Creator enables a Set to be composed by choosing categories, difficulty level, number of rounds and questions, and previewing the Set before purchase.
  2. Questions are selected automatically from an external content provider (the QuizBase API). The Service Provider does not guarantee the availability of specific Questions or the repeatability of the same selection — the selection is variable in nature.
  3. For Customers with an Account, the Service applies an anti-duplicate mechanism: for subsequent Sets, the Service seeks to avoid Questions previously used by that Customer, based on the question history stored in the Account. The mechanism operates within technical limits and does not constitute a guarantee of the complete absence of repetition.
  4. The Creator allows individual Questions to be swapped ("change question") and a Question's text to be edited manually by the Customer. The number of swaps available before purchase may be limited depending on the mode of use (e.g. use without an Account, Account without Subscription, Subscription); details and current limits are presented in the Service interface and in the Pricing.
  5. The preview of a Set before purchase may be partial. Full access to the Materials follows a One-Time Purchase or is provided under a Subscription.

§ 8. One-Time Purchase

  1. A One-Time Purchase entitles the Customer to download the Materials for one composed Set, in its state at the time the order is fulfilled.
  2. The price of a One-Time Purchase is set out in the Pricing, is a gross price for the Consumer, and is presented in a currency depending on the Customer's location. Tax settlement is described in § 10.
  3. To make a One-Time Purchase, the Customer: provides the email address to which the Materials will be delivered; accepts these Terms and the Privacy Policy; makes the declaration referred to in § 13 section 3 (consent to commencement of performance before the withdrawal period expires and acknowledgment of loss of the right of withdrawal); optionally enters a discount code provided by the Service Provider; and makes the payment via the Payment Operator.
  4. Upon confirmation of payment by the Payment Operator, the Service Provider proceeds to fulfil the order: it generates the Materials, applies the Watermark (the buyer's email address), makes them available for download via a short-lived, secured link, and sends a download link to the indicated email address.
  5. The Materials are stored and available for download for a limited time (as a rule, 14 days). The Customer may re-download the Materials during that period via the link from the email, and a Customer with an Account also from the Account. After that period the file may be deleted; a Customer with an Account may request its regeneration from the saved Set.
  6. The Service Provider may apply rate limits on generating and downloading the Materials to protect against abuse.
  7. A discount code entitling the Customer to a price reduction may be made available to Customers with an Account who meet the conditions stated in the Service (e.g. having given marketing consent). The terms and amount of the discount are set out in the Pricing and in the Service notice.

§ 9. Subscription

  1. A Subscription entitles a Customer with an Account to use the features of the chosen Plan (Host or Pro) during the Billing Period, including downloading the Materials within the Plan without a separate One-Time Fee.
  2. The Plans, their scope (in particular the number of Sets that can be saved in a given period and the scope of Materials branding: co-branding or white-label), and the Subscription Fees are described in the Pricing.
  3. To purchase a Subscription, the Customer selects a Plan and a Billing Period (monthly or annual), accepts these Terms and the Privacy Policy, and makes the payment via the Payment Operator.
  4. The Subscription Fee is collected automatically and cyclically in advance, in the rhythm of the chosen Billing Period, until the Agreement is terminated or the Subscription is cancelled in accordance with these Terms.
  5. The Customer may at any time manage the Subscription (change Plan, change billing data, cancel) via the Payment Operator's billing panel, accessible from the Account. Cancellation takes effect at the end of the current Billing Period, without a refund of the Fee for that period, subject to § 13.
  6. Failure to successfully collect the Subscription Fee by its due date results in suspension of access to the Plan's features (with the Account and archive retained) until the arrears are settled.
  7. Branding of the Materials (placing the organizer's logo and, in the Pro Plan, removing RoundKit markings) is available only within the relevant Plan. Regardless of the Plan, the Watermark referred to in § 12 section 4 and the sources page referred to in § 11 remain on the Materials.
  8. A change of Pricing does not affect Subscription Fees set in Agreements concluded before the change, until the end of the current Billing Period. Upon renewal for a new Billing Period, the Pricing in force at the time of renewal applies, of which the Customer is informed in advance.

§ 10. Fees, Payments, and Taxes

  1. Prices in the Pricing are gross prices for the Consumer and include applicable consumption taxes. Prices are presented in a currency depending on the Customer's location (the Payment Operator's currency selection mechanism).
  2. Payments in the Service are handled by the Payment Operator (Stripe), acting as the entity that settles transactions (merchant of record). This means that the Payment Operator: receives payment from the Customer and is the entity that settles the transaction; calculates, collects, and remits the applicable consumption taxes (VAT, GST, sales tax) according to the Customer's location and applicable law; and provides the Customer with a payment confirmation (receipt / invoice) and, where billing data is provided, an invoice reflecting that data.
  3. The Service (composing and delivering the Set and the Materials, and providing the Subscription) is supplied by the Service Provider. The Payment Operator intermediates only with respect to payment and tax settlement; it is not the provider of the digital content or service that is the subject of the Agreement. Complaints, withdrawal from the Agreement, and the Customer's rights under the Agreement are exercised against the Service Provider, on the terms set out in these Terms.
  4. Given the settlement model described in section 2, consumption tax on the sale to the Customer is settled by the Payment Operator. A Customer who is an Entrepreneur may provide billing data (including a tax identification number) during purchase or in the Payment Operator's billing panel; the treatment of the tax follows from the rules applied by the Payment Operator and applicable law.
  5. The One-Time Fee is collected once, at the time of the One-Time Purchase. The Subscription Fee is collected cyclically in advance, in accordance with § 9.
  6. Refunds are made through the same payment channel, in the cases provided for in these Terms (in particular § 13 and § 14).

§ 11. Question Content and Licenses

  1. The Questions used in Sets come from various sources and are available under various Content Licenses (e.g. CC-BY-4.0, CC-BY-SA-4.0, MIT).
  2. The obligation to indicate the original author, the license, and the source (attribution) arising from the Content License is fulfilled by the Service Provider by attaching to each Material containing Question content a sources page — a per-Question attribution listing together with a consolidated list of sources and licenses.
  3. The Customer undertakes not to remove or modify the sources page attached to the Materials. Removing the sources page may infringe the rights of original authors and the Content Licenses.
  4. For Questions under share-alike licenses (e.g. CC-BY-SA) — where the Customer publicly distributes derivative works containing such Questions — the terms of that license apply, including the obligation to make the derivative work available under the same license.
  5. The Service Provider is not entitled to release the Customer from obligations arising directly from the original authors' Content Licenses, because those obligations arise from the original author's license, not from the Agreement with the Service Provider.

§ 12. License to Use the Materials and Protection

  1. Upon a successful One-Time Purchase or under an active Subscription, the Service Provider grants the Customer a non-exclusive, non-transferable license to use the downloaded Materials for organizing and running quizzes, including paid and commercial events (e.g. pub quizzes, events, classes), subject to the terms of the Content Licenses (§ 11).
  2. The Customer may not: resell, redistribute, or publicly share the Material files themselves (e.g. post them for download, sell them as a finished product); remove or circumvent the Watermark; remove the sources page referred to in § 11; or use the Materials in a way that may mislead as to the origin of the content, its author, or its Content License.
  3. Using the Materials for their intended purpose (running a quiz, including printing and showing them to participants during an event) is permitted and does not constitute a breach of section 2.
  4. The Materials contain a Watermark with the buyer's email address (or that of the Customer holding an Account), as a measure to discourage unauthorized further sharing. The Customer acknowledges that full technical protection of files is not possible and that the Watermark is a realistic deterrent.
  5. Rights to the Service, in particular to the "RoundKit" brand, the logo, visual identity, the layout and graphic design of the Materials (templates), and the source code, belong exclusively to the Service Provider and are legally protected, on the terms set out in § 16.

§ 13. Right of Withdrawal from the Agreement

  1. A Consumer and an Entrepreneur with Consumer Rights have the right to withdraw from the Agreement without giving any reason within 14 (fourteen) days, on the terms set out in Article 27 et seq. of the Consumer Rights Act. The Service Provider also extends this right to Entrepreneurs who are not Entrepreneurs with Consumer Rights; the provisions of this paragraph apply to them accordingly.
  2. One-Time Purchase (supply of digital content not on a tangible medium). The right of withdrawal does not apply if performance (making the Materials available for download) commenced with the Customer's express, prior consent before the withdrawal period expired, and the Customer was informed that upon performance they would lose the right of withdrawal and acknowledged this (Article 38 point 13 of the Consumer Rights Act).
  3. The consent and acknowledgment referred to in section 2 are given by checking, in the One-Time Purchase process, a separate box (not pre-checked) with the wording: "I request that the materials be made available for download immediately after payment, before the 14-day withdrawal period expires. I acknowledge that, once the materials are made available, I lose the right of withdrawal from the agreement." The Service Provider records the date and content of the declaration for evidentiary purposes.
  4. Subscription (digital service). For a Subscription, a Customer who requested that performance begin before the withdrawal period expired and acknowledged the consequences retains the right of withdrawal within 14 days of conclusion of the Agreement; however, if they withdraw after performance has begun, they must pay for performance rendered up to the moment of withdrawal, in proportion to the scope of performance rendered (Article 35 of the Consumer Rights Act). The right of withdrawal expires with respect to a service fully performed with the Customer's express consent.
  5. Withdrawal is exercised by submitting a declaration in any form, in particular on the form constituting Annex 2 to the Consumer Rights Act, by email to the address indicated in § 1 section 5. To meet the deadline, it is sufficient to send the declaration before it expires.
  6. In the event of effective withdrawal, the Service Provider returns the payments received within 14 days of receipt of the declaration, through the same channel used by the Customer, taking section 4 into account.

§ 14. Complaints

  1. The Customer has the right to submit a complaint regarding the Service, in particular in the event of non-conformity of digital content or a digital service with the Agreement or another irregularity in the operation of the Service.
  2. A complaint is submitted by email to the address indicated in § 1 section 5 and should contain: the Customer's name, the email address linked to the order or Account, a description of the irregularity, and the Customer's request.
  3. In relation to Consumers and Entrepreneurs with Consumer Rights: the Service Provider responds within 14 (fourteen) days of receipt; failure to respond within that period is equivalent to acceptance of the complaint; in the event of non-conformity of digital content or a digital service, the Customer is entitled to the remedies set out in Chapter 5b of the Consumer Rights Act (including bringing it into conformity, price reduction, or withdrawal in the cases provided by the Act).
  4. In relation to Entrepreneurs: the complaint may be submitted within 30 days of disclosure of the irregularity; the Service Provider responds within 30 days; if accepted, the Customer's exclusive remedy is a pro rata refund of the Fee for the period of unavailability of the Service.

§ 15. Liability and Service Level

  1. The Service Provider undertakes to provide the Service with due diligence.
  2. The Service Provider does not grant a guarantee of a specific level of Service availability (uptime). The Service is provided to the extent of the technical capabilities of the Service Provider and the infrastructure providers it uses.
  3. The Service Provider is not liable for: disruptions caused by force majeure; unavailability or failures of infrastructure providers, in particular Railway, Neon, Cloudflare, Stripe, Resend, Google; cyber attacks (DDoS, brute force, ransomware, exploits); maintenance work and updates, carried out in the least burdensome manner possible; actions of third parties for which the Service Provider is not liable; the Customer's actions inconsistent with these Terms, the Content Licenses, or the purpose of the Service; the consequences of false or incomplete data, including an incorrect email address; the Customer's business decisions and the conduct of events organized by the Customer using the Materials; and infringements of Content Licenses by the Customer towards original authors or third parties.
  4. In relation to a Customer who is a Consumer or an Entrepreneur with Consumer Rights, the Service Provider's liability is subject to the general rules of the Polish Civil Code and the Consumer Rights Act provisions on digital content and services, taking into account the nature of the Service described in § 4 section 3.
  5. In relation to a Customer who is an Entrepreneur: liability is limited to actual damage (damnum emergens), excluding lost profits (lucrum cessans) and indirect damages; the Service Provider's total liability under the Agreement is limited to the amount of the Fee paid by the Customer in the 12 months preceding the damaging event; the Customer's exclusive remedy for unavailability of the Service is a pro rata refund of the Fee for the period of unavailability.
  6. The limitations and exclusions of liability set out in this paragraph do not cover damage caused intentionally.

§ 16. Intellectual Property Rights

  1. All economic copyright and related rights to the Service, in particular to: the name "RoundKit"; the logo, visual identity, and graphical interface; the layout, graphic design, and composition of the Materials (templates); and the source code, database structure, and documentation, belong exclusively to the Service Provider and are protected under the Polish Act of 4 February 1994 on Copyright and Related Rights, the Industrial Property Law, the Act on Combating Unfair Competition, and other laws, including European Union law.
  2. The Customer may use the name and logo "RoundKit" only to inform about the use of the Service. The Customer may not suggest a partnership, endorsement, or capital connection with the Service Provider without prior written consent.
  3. Rights to Question content are subject to separate Content Licenses, described in § 11. For each Question, the Customer acquires rights consistent with the original author's Content License.
  4. The license to use the Materials granted to the Customer (§ 12) does not transfer to the Customer any economic copyright to the templates or other elements of the Service.

§ 17. Termination of the Agreement

  1. The Customer may at any time: stop using the free Creator; cancel the Subscription in the Payment Operator's billing panel (effective at the end of the current Billing Period); or delete the Account in the Account panel or by sending a request to the email address indicated in § 1 section 5.
  2. Cancelling the Subscription or deleting the Account does not result in a refund of the Subscription Fee for the current Billing Period, subject to § 13.
  3. The Service Provider may terminate the Agreement or suspend access to the Service with immediate effect in the event of: gross breach of these Terms, in particular § 12 (prohibited redistribution of the Materials, removal of the Watermark or sources page); use of the Service for unlawful activity; infringement of the copyright or other intellectual property rights of the Service Provider or third parties; conduct threatening the security of the Service or other Customers; or provision of false or incomplete data of material importance for the performance of the Agreement.
  4. In relation to a Customer who is a Consumer or an Entrepreneur with Consumer Rights, termination on the grounds in section 3 points 1-2 requires a prior request to cease the breaches with a deadline of no less than 7 days, unless the breach is unlawful or threatens security.
  5. Deletion of the Account results in permanent deletion of Account data, except for data whose retention is required by law (in particular billing data — 5 years), on the terms set out in the Privacy Policy.

§ 18. Data Export

  1. A Customer with an Account has the right at any time to request the export of Account data, including identification and contact data, purchase history, and the list of saved Sets.
  2. Export is performed within 14 days of receipt of the request, in a commonly used format (JSON or CSV), free of charge. The request is submitted from the Account or to the email address indicated in § 1 section 5.
  3. The Service Provider does not charge fees for the Customer's discontinuation of the use of the Service.

§ 19. Personal Data

Information about the processing of Customers' personal data is set out in the Privacy Policy, available at https://roundkit.runriva.com/legal/privacy.

§ 20. Reporting Content Irregularities

  1. The Customer or a third party may at any time report to the Service Provider an irregularity in a Question's content, in particular a factual or linguistic error, an infringement of third-party rights, or incorrect information about the Content License or attribution.
  2. Reports are submitted by email to the address indicated in § 1 section 5 and should contain the reporting party's contact details, an indication of the content concerned, and a description of the irregularity.
  3. The Service Provider considers the report within 14 days of receipt and informs the reporting party of the decision by email. In response, the Service Provider may in particular remove or modify the questioned content or report the irregularity to the content provider.

§ 21. Changes to the Service (Consumers and Entrepreneurs with Consumer Rights)

  1. The provisions of this paragraph apply only to Consumers and Entrepreneurs with Consumer Rights using a continuous service (Subscription).
  2. The Service Provider may change the Service for justified reasons, in particular the need to adapt to new versions of devices or software, to improve the Service, a legal obligation, or changes in providers' technical infrastructure.
  3. The change does not entail additional costs for the Customer.
  4. If the change significantly and adversely affects the Customer's access to the Service, the Service Provider informs the Customer of the characteristics and date of the change and of the right to terminate the Agreement with immediate effect within 30 days of the change, no later than 7 days before the change is made.

§ 22. Out-of-Court Dispute Resolution

  1. A Customer who is a Consumer or an Entrepreneur with Consumer Rights may use out-of-court methods for handling complaints and pursuing claims.
  2. Detailed information is available at the offices and on the websites of: district (municipal) consumer ombudsmen and social organizations whose statutory tasks include consumer protection; Regional Inspectorates of Trade Inspection; and the Polish Office of Competition and Consumer Protection (https://www.uokik.gov.pl).
  3. The use of out-of-court methods is voluntary. The Service Provider decides in each case whether to participate in an out-of-court procedure initiated by the Customer.

§ 23. Changes to the Terms

  1. The Service Provider may change these Terms for important reasons, in particular changes in the scope of activity, the addition, modification, or discontinuation of features, changes in technical infrastructure or Sub-processors, or a legal obligation.
  2. A Customer with an Account is informed of changes by email and by publication of the amended version at https://roundkit.runriva.com/legal/terms, at least 14 days before the changes take effect.
  3. A Customer with a Subscription who does not agree to the change may terminate the Agreement (cancel the Subscription) with immediate effect within 14 days of receiving the information. Failure to terminate within that period is deemed acceptance of the amended Terms.
  4. A change of the Terms does not affect the terms of One-Time Purchase Agreements concluded and performed before the changes took effect.

§ 24. Final Provisions

  1. The annexes to these Terms are: the Privacy Policy (https://roundkit.runriva.com/legal/privacy) and the Pricing (https://roundkit.runriva.com/pricing).
  2. These Terms are governed by Polish law.
  3. In relation to a Customer who is a Consumer, the choice of Polish law does not deprive the Consumer of the protection granted by mandatory provisions of the law of their habitual residence, in accordance with Article 6(2) of Regulation (EC) No 593/2008 (Rome I).
  4. In relation to a Customer who is an Entrepreneur, the competent court for disputes arising from the Agreement or these Terms is the common court territorially competent for the seat of the Service Provider (Warsaw).
  5. In relation to a Customer who is a Consumer, the competent court is determined in accordance with the general provisions of the Polish Code of Civil Procedure and Regulation (EU) No 1215/2012 (Brussels I bis recast).
  6. If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in force.
  7. In matters not regulated in these Terms, generally applicable Polish law applies, in particular the Civil Code, the Electronic Services Act, the Consumer Rights Act, Regulation (EU) 2016/679 (GDPR), and other applicable European Union law.
  8. These Terms enter into force on June 19, 2026. Version: 1.0.

End of Terms.